Frequently Asked Questions

It depends on the van, the kit and the livery you choose. New, fully equipped builds typically start in the [CONFIRM: £xx,xxx] region plus VAT. Used vans can be considerably less. Use the configurator or call 01302 203 888 for an indicative quote.

Every build includes, as a baseline, a C112 tyre changer and C100 wheel balancer, a 5kW inverter, compressor and airline, LED lighting, a 300Ah leisure battery, ply lining and non-slip flooring, and full installation. You can upgrade the kit and add extras from there.

All our prices are shown plus VAT, in line with how the trade buys. The figure you see is the price before VAT is added.

[CONFIRM: is van-only offered? Recommended: training is always included, but a van without certain extras is fine. Answer to be finalised once the Training page position is confirmed.]

Every van includes our standard Entry package. From there you can upgrade the tyre changer through Standard, Premium and Heavy-duty tiers, each stepping up to a more capable machine. The wheel balancer stays the same proven C100 across every tier. [CONFIRM: tier names if changed from Entry/Standard/Premium/Heavy-duty.]

Safe operation of the tyre changer and wheel balancer, kit handling and storage on the road, basic maintenance, roadside safety, and an efficient mobile workflow.

At our Doncaster facility on the day you collect your van, or at your own premises by arrangement.

Our in-house mobile tyre van specialists, the same team who built your van.

Yes. Four hours of professional training is included with every van we build, at no extra cost. [CONFIRM: confirm this is universal.]

Yes, by arrangement. Additional costs may apply depending on location. Call 01302 203 888 for a quote.

[CONFIRM: yes or no, and whether a second person costs extra.]

[CONFIRM: describe Extended Aftercare if offered, or remove this question.]

A tyre changer, wheel balancer, air compressor, inverter, jacks, lighting and storage, at minimum. Higher tiers and extras add more.

Yes. You can upgrade the tyre changer through our tiers and add a wide range of extras, from diagnostics and TPMS tools to additional storage, lighting and hand tools.

Concept GE branded C-series kit as standard, plus Eurotek, Hofmann and Thinkcar for heavier-duty or specialist needs. [CONFIRM: any additional launch brands.]

Yes. We supply kit on its own for existing vans, fleet upgrades or workshops.

Most mobile kit runs from the van's 12v battery through an inverter, which we wire and test in-house. Petrol-driven compressors run independently.

Yes. Bring us your van and we'll fit, wire and test a full mobile package or just the items you need.

Ask us. We can often source items that aren't on the site, or advise on a suitable alternative. Call 01302 203 888.

Yes. We work with FCA-authorised asset finance partners, and indicative weekly figures are available before you commit. Subject to status.

[CONFIRM: Hire Purchase, Lease Purchase and Business Contract Hire, subject to the products you confirm offering.]

It means any finance offer depends on the lender's assessment of your circumstances. Indicative figures are a guide, not a guaranteed offer.

Yes. We work with sole traders, limited companies, partnerships and LLPs.

[CONFIRM: yes, with a strong business case, if confirmed.]

Typically a decision in principle within [CONFIRM: 24 to 48] hours, depending on the lender and your circumstances.

[CONFIRM: fee position, supplied by the finance partner for FCA compliance.]

It varies by product and circumstances. Some agreements need little or no deposit, others benefit from one. We'll talk you through the options.

Typical lead times are [CONFIRM: x to y] weeks from order for a new build, depending on van availability and your spec. We'll confirm timings before you commit.

Yes. Most customers collect from our Doncaster facility, which is also where your training takes place.

Yes, we can arrange UK-wide delivery. [CONFIRM: any delivery charge or distance limit.]

[CONFIRM: delivery charge policy.]

[CONFIRM: list, e.g. V5 details, warranty documents, equipment manuals, service records for used vans, training completion note.]

[CONFIRM: vehicle warranty position for new and used vans.]

Concept GE branded equipment carries a 2 year parts and labour warranty, backed by our national service team. Third-party brands carry their own manufacturer warranty.

Call 01302 203 888. As part of the Concept GE group, we have a national service team to support you.

Yes. We offer servicing and aftercare for the kit we supply. Call to arrange.

Yes, through the Concept GE parts and service operation.

Yes. Used stock changes regularly. Browse Vans for Sale or call to be notified when matching stock arrives.

Every used van is serviced, professionally cleaned, and checked over before sale, ready for you to hit the road.

[CONFIRM: confirm 4 hours of training is included with used vans too. Recommended yes, for consistency.]

Yes. Call us or send an enquiry with your requirements and we'll be in touch when something fitting comes in.

Yes. View our fully equipped demonstrator van at our Doncaster facility, or we can bring it to you by arrangement.

Yes, by arrangement. Call 01302 203 888 to organise it.

Yes, by appointment, so we can give you our full attention and show you vans in build.

For workshop visits and demos, yes, an appointment means we can have the right person and the right van ready for you.

It depends on what you're buying. An existing business may come with customers, but also with an ageing van, tired kit, and someone else's reputation. Building a brand-new, fully equipped van gives you reliable equipment, a warranty, training, and a clean start under your own name. We're happy to talk through both, with no obligation.

We're not a franchise. We sell you a van and kit that are yours outright, with no ongoing fees, no territory restrictions, and no royalties. You run your business your way.

No. Many of our customers trade as sole traders. A limited company has its own advantages, but it isn't required to operate a mobile tyre van. [CONFIRM: keep this general, not formal business advice.]

You'll need appropriate insurance to operate, typically including public liability and the right motor cover. We're not an insurance broker, but we can point you in the right direction. [CONFIRM: signpost a specific broker/partner, or keep generic?]